Privacy Policy

1. Data controller

Mortensen Solutions ENK (LumeaNordic), org. no. 937 030 711, is the data controller for personal data collected on lumeanordic.no. Email: Lumeanordic@proton.me.

2. What data we collect

• Order information: name, address and contact details for orders. Payment is handled by Stripe.
• Email for newsletter: if you sign up.
• Anonymous usage data: page views, clicks and device type to improve the site.
• Marketing data: via Meta Pixel and Google Ads for targeted advertising and conversion measurement (can be disabled in your browser).

3. Why we process the data

• Deliver ordered products and customer service.
• Send order confirmations and shipping information.
• Send newsletters (only with consent).
• Improve the site and target marketing.

4. Who we share with

We only share necessary data with Stripe (payment), Posten (delivery), Meta and Google (advertising), and our email provider. We never sell personal data.

5. Retention period

Order information is stored for 5 years in accordance with the Norwegian Bookkeeping Act. Email signups are stored until you unsubscribe. Anonymous usage data is stored for up to 26 months.

6. Your rights

You have the right to access, correct, delete, and port your personal data. Send your request to Lumeanordic@proton.me. You can also lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).

7. Cookies

We use analytics and marketing technology (Meta Pixel and Google Ads). You can block cookies in your browser.

8. Security

All payments are handled by Stripe. We never store card information on our servers.